Returns are accepted on new, unused items. Once items have been used or altered in any way, they are no longer returnable. Custom or personalized items are not able to be returned.
Returns requests are accepted up to 5 days after package delivery.
In order to facilitate a return please contact us via email at service@hardcorehammers.com to be issued an RMA.
Please include your Name and Order Number along with the reason for the return.
Packages arriving at our warehouse without a prior RMA will not be accepted. Items must be shipped prepaid and insured via a trackable method.
Refunds will be credited to the original form of payment and may take up to 5 business days to post to your account.
EXCHANGES - Simply return your item and make a new purchase for the new item.